Contact Us

We're here to help. Reach out to us for any questions or support.

Send Us a Message

Contact Information

📞 Phone Support

24/7 Customer Service

1-800-NEXUS-SHIP (639-8774)

📧 Email Support

General Inquiries

support@nexuship.com

Business Solutions

business@nexuship.com

📍 Corporate Headquarters

123 Shipping Lane

Logistics City, LC 12345

United States

💬 Live Chat

Chat with our support team directly on our website

Business Hours

Monday - Friday 8:00 AM - 8:00 PM EST

Saturday 9:00 AM - 5:00 PM EST

Sunday 10:00 AM - 4:00 PM EST

* 24/7 Emergency Support Available

Frequently Asked Questions

How do I track my package?

Simply enter your tracking number on our Track page to see real-time updates on your shipment's location and delivery status.

What should I do if my package is delayed?

If your package is delayed beyond the expected delivery date, please contact our customer support team with your tracking number, and we'll investigate immediately.

Can I change my delivery address?

Yes, you can change your delivery address before the package is out for delivery. Contact our support team with your tracking number to make changes.

How do I file a claim for a lost or damaged package?

To file a claim, contact our claims department at claims@nexuship.com with your tracking number, proof of value, and photos of any damage. We'll process your claim within 5 business days.